Orders & Pre-Orders

FAQ

• "I placed a pre-order for XXX with an in stock item. When will I receive the in stock item?"
• "When Will I Receive My Order?"
• "Do you charge when orders are placed or when they ship?"

Pre-Orders

• Funko Pre-Orders
• Orders Placed with a Mix of Pre-Order and In Stock Items

Cancellations & Changes

• Returns
• Adding or Removing Items to an Existing Order
• Order Cancellation
• Change of Address for an Existing Order

Shipping & Handling

• Products Damaged in Transit
• Handling Time for In Stock Items
• "My package says delivered but I did not receive it."